Services have been restored. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.
Posted Jul 23, 2026 - 16:06 UTC
Monitoring
Our Engineering team is seeing recovery, and users should now be able to access their Tenants, Private Instance, and Reports sections of Support Center. This issue did not impact any core authentication services. We're monitoring the environments to ensure stability and that there is no recurrence of impact. We'll continue to update as we obtain more information.
Posted Jul 23, 2026 - 15:20 UTC
Investigating
We are currently investigating an incident that impacted our services on the Auth0 Support Center. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Jul 23, 2026 - 14:31 UTC
This incident affected: Auth0 Europe (PROD) (Other), Auth0 US (PROD) (Other), Auth0 Australia (PROD) (Other), Auth0 US-3 (PROD) (Other), Auth0 JP-1 (PROD) (Other), Auth0 US-4 (PROD) (Other), Auth0 UK-1 (PROD) (Other), Auth0 CA-1 (PROD) (Other), Auth0 EU-2 (PROD) (Other), and Auth0 US-5 (PROD) (Other).