Identified - We have identified the issue and we are rolling back to mitigate.
Nov 22, 15:58 UTC

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 US-2 (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 Europe (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 US (PREVIEW) Operational
Authentication API (PREVIEW)   ? Operational
Authentication using Custom DB Connections & Rules (PREVIEW)   ? Operational
Management API   ? Operational
Email Delivery   Operational
Auth0 Europe (PREVIEW) Partial Outage
Authentication API   Partial Outage
Management API   Operational
Custom DB Connections & Rules   Partial Outage
Email Delivery   Operational
Auth0 Australia (PREVIEW) Partial Outage
Authentication API   Partial Outage
Management API   Operational
Custom DB Connections & Rules   Partial Outage
Email Delivery   Operational
Management Dashboard (manage.auth0.com)   ? Operational
Web Site (auth0.com)   ? Operational
CDN (cdn.auth0.com)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 22, 2017
Resolved - This incident has been resolved.
Nov 22, 13:53 UTC
Monitoring - We have identified the issue and we are actively monitoring
Nov 22, 13:26 UTC
Investigating - We have identified issues with the proxy that handles custom domains. This affects only accounts using the custom domain feature in US.
Nov 22, 13:16 UTC
Nov 21, 2017
Resolved - This incident has been resolved.
Nov 21, 17:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 17:12 UTC
Identified - This all indicates to a new release, we are rolling back to a previous version.
Nov 21, 17:09 UTC
Investigating - A small percentage of authentication transactions in AU and EU PREVIEW environments are failing. The team is currently investigating the root cause. We'll keep you updated.
Nov 21, 17:07 UTC
Resolved - This incident has been resolved.
Nov 21, 17:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 14:01 UTC
Investigating - A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Nov 21, 13:24 UTC
Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Resolved - This incident has been resolved.
Nov 16, 19:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 17:36 UTC
Investigating - We're seeing a small percentage of errors on requests to the management API in the US environment
Nov 16, 16:18 UTC
Resolved - This incident has been resolved.
Nov 16, 17:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 17:06 UTC
Investigating - We are currently investigating this issue.
Nov 16, 17:01 UTC
Resolved - This incident has been resolved.
Nov 16, 17:16 UTC
Monitoring - The issue appears to be related to specific ISPs. We will monitor for a while to ensure the error reports remain consistent with this.
Nov 16, 14:46 UTC
Investigating - A percentage of requests to our CDN is failing. This might affect you if you are downloading Lock from our CDN
Nov 16, 14:39 UTC
Nov 15, 2017

No incidents reported.

Nov 14, 2017
Resolved - This incident has been resolved.
Nov 14, 17:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 17:32 UTC
Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Nov 14, 16:13 UTC
Resolved - This incident has been resolved.
Nov 14, 04:05 UTC
Monitoring - We've mitigated the failure and the errors have stopped. We will continue monitoring.
Nov 14, 03:13 UTC
Investigating - A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Nov 14, 02:51 UTC
Nov 13, 2017
Resolved - This incident has been resolved.
Nov 13, 22:14 UTC
Monitoring - We identified a deployment issue and have mitigated. The errors have stopped. We will continue to monitor for additional issues.
Nov 13, 21:40 UTC
Investigating - We are investigating errors in the Authentication API in the US2 environment.
Nov 13, 21:09 UTC
Resolved - This incident has been resolved.
Nov 13, 17:30 UTC
Monitoring - Performance issue has been fixed, data is up to date.
Nov 13, 16:53 UTC
Investigating - Our data processing infrastructure is running behind which is causing inaccuracies in User search results No data has been lost and the system should be caught up shortly.
Nov 13, 16:08 UTC
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - This incident has been resolved.
Nov 8, 12:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 12:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 11:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 11:04 UTC
Investigating - A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Nov 8, 10:50 UTC