All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Uptime over the past 90 days. View historical uptime.
Auth0 US (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-2 (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-3 (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-3 (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v3 Operational
Auth0 Europe (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] CDN (cdn.eu.auth0.com) Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 Australia (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] CDN (cdn.au.auth0.com) Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication ? Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API ? Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules (PREVIEW) ? Operational
[DEPRECATED] Search API v2 Operational
Auth0 Europe (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 Australia (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 JP-1 (PROD) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
90 days ago
99.99 % uptime
Today
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
99.99 % uptime
Today
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Auth0 JP-1 (PREVIEW) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
90 days ago
99.99 % uptime
Today
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
99.99 % uptime
Today
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Management Dashboard (manage.auth0.com) ? Operational
Other Operational
CDN (cdn.auth0.com) ? Operational
Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 16, 2021

No incidents reported today.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
User Search Indexing Delays
Resolved - This incident has been resolved.
Jan 11, 22:41 UTC
Identified - Our US-2 region is experiencing delays in the indexing of users for the User Search v3 functionality. Our Engineers have identified the issue, and are working on providing a solution. If you require to make immediate operations, you can use the Users by Email endpoint as an alternative: https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email
Jan 11, 19:50 UTC
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
New users not showing up in user search right away
Postmortem - Read details
Jan 15, 21:21 UTC
Resolved - This incident has been resolved.
Jan 7, 21:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 21:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 7, 20:25 UTC
Investigating - We are investigating reports of newly registered users not showing up in user search (in Auth0 Dashboard or via Management API). While a marginal delay between user registration and user indexing is expected, we are investigating increased indexing delays. User authentication is not affected, users are able to register and log in.
Jan 7, 20:09 UTC
Increased indexing times for Tenant Logs and User Search
Postmortem - Read details
Jan 15, 02:12 UTC
Resolved - This incident has been resolved.
Jan 7, 21:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 21:30 UTC
Update - We have identified that this issue can sometimes be reflected in increased response times for our Authentication API.
Jan 7, 21:27 UTC
Identified - Auth0 is currently experiencing increased indexing times for our Tenant Logs and User Search features. This is stemming from an issue with one of our upstream providers. During this period of time, affected regions will have a significant delay in processing Tenant Logs, and the User Search data will appear stale. If you need to critically perform a User Search operation while the issues continue, you can use the Users By Email endpoint: https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email

We thank you for your patience and collaboration. If you have any questions in the meantime, please, do not hesitate to reach out to our Support (support.auth0.com) or Community (community.auth0.com) teams.
Jan 7, 21:20 UTC
Intermittent errors for customers leveraging Roles
Resolved - This incident has been resolved.
Jan 7, 19:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 19:09 UTC
Investigating - We are currently experiencing intermittent errors for customers who are leveraging the RBAC feature, affecting both our Authentication and Management APIs. This is displayed as an increase in the number of 5xx responses for requests to both of these APIs. The relevant teams are investigating to provide a solution as soon as possible.
Jan 7, 18:55 UTC
Jan 6, 2021
[Maintenance] EU General Services Maintenance, January 5th between 23:45 and Jan 6th 00:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 00:47 UTC
Update - We are making a final extension of this window for 15 more minutes, to finish at 00:45, to allow us time for verification of the operations performed.
Jan 6, 00:21 UTC
Update - This window is being extended for 15 minutes, and is now scheduled to finish at 00:30 UTC.
Jan 6, 00:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 23:45 UTC
Scheduled - From January 5th at 23:45 UTC, until January 6th 00:15 UTC, Auth0 will be performing general maintenance of our services located in the EU region. During this maintenance window, we expect to have service blips totaling 90 seconds or less, between 23:55 and 00:10 UTC.

This operation will not incur any data loss or in session persistence issues. Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard during the service blips, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better.

If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Dec 29, 15:00 UTC
Jan 5, 2021
[Maintenance] AU General Services Maintenance, January 5th between 16:00 and 16:30 UTC
Completed - The scheduled maintenance has been completed.
Jan 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 16:00 UTC
Scheduled - On January 5th, between 16:00 and 16:30 UTC, Auth0 will be performing general maintenance of our services located in the AU region. During this maintenance window, we expect to have service blips totaling 90 seconds or less, between 16:10 and 16:25 UTC.

This operation will not incur any data loss or in session persistence issues. Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard during the service blips, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better.

If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Dec 29, 14:59 UTC
Intermittent errors in the Authentication and Management APIs
Resolved - Between 09:47:40 and 09:52:40 UTC, the Authentication API and Management APIs for Auth0 in the US-1 region were partially unavailable due to an unintended side effect from our maintenance window, which finished at 09:45 UTC. During this period of time, users might have seen intermittent issues when attempting to log in, or when updating connections either via our Management API or Dashboard. We thank you for your patience while we addressed these issues, and will provide a full root-cause analysis within 14 days.
Jan 5, 09:53 UTC
Investigating - We are currently investigating this issue.
Jan 5, 09:47 UTC
[Maintenance] US-1 General Services Maintenance, January 5th between 09:00 and 09:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 5, 09:45 UTC
Update - We are extending this window for an extra 15 minutes, to finish at 9:45 UTC.
Jan 5, 09:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 09:00 UTC
Scheduled - On January 5th, between 09:00 and 09:30 UTC, Auth0 will be performing general maintenance of our services located in the US-1 region. During this maintenance window, we expect to have service blips totaling 90 seconds or less, between 09:10 and 09:25 UTC.

This operation will not incur any data loss or in session persistence issues. Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard during the service blips, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better.

If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Dec 29, 14:58 UTC
Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.

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