Monitoring - An update in the LinkedIn `/v1/people` API causes an error to occur when requesting the `current-share` field. Auth0 is not requesting this field as part of the basic profile as a workaround to this issue. Because of that, the most recent item the member has shared on LinkedIn will not be present in the user profile until this issue can be resolved by LinkedIn.
Jan 22, 19:21 UTC
Update - An update in the LinkedIn /v1/people API causes an error to occur when requesting the current-share field. Auth0 is not requesting this field as part of the basic profile as a workaround to this issue.
Because of that, the most recent item the member has shared on LinkedIn will not be present in the user profile for the time being.
Jan 22, 19:15 UTC
Identified - An unexpected change in Linkedin’s `/v1/people` API is causing authentication errors when trying to retrieve the user profile. We are pushing a hot fix to work around the issue until LinkedIn fixes this
Jan 17, 12:05 UTC

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 US-2 (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 Europe (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 US (PREVIEW) Operational
Authentication API (PREVIEW)   ? Operational
Authentication using Custom DB Connections & Rules (PREVIEW)   ? Operational
Management API   ? Operational
Email Delivery   Operational
Auth0 Europe (PREVIEW) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PREVIEW) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Management Dashboard (manage.auth0.com)   ? Operational
Web Site (auth0.com)   ? Operational
CDN (cdn.auth0.com)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2018
Resolved - This incident has been resolved.
Jan 23, 19:25 UTC
Monitoring - We have mitigated the search cluster issue and the errors have stopped. There will be an indexing delay while the cluster recovers. We will continue to monitor and investigate
Jan 23, 16:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 23, 15:56 UTC
Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible
Jan 23, 15:44 UTC
Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - No new errors have occurred
Jan 17, 02:24 UTC
Monitoring - A service restart has fixed the issue
Jan 17, 02:08 UTC
Investigating - A percentage of authentication transactions is failing to process correctly. The team is currently investigating the root cause. We'll keep you updated.
Jan 17, 02:05 UTC
Jan 16, 2018

No incidents reported.

Jan 15, 2018
Resolved - This incident has been resolved.
Jan 15, 19:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 19:00 UTC
Identified - The issue on user search is identified, some delays are still ocurring
Jan 15, 18:32 UTC
Investigating - A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Jan 15, 16:33 UTC
Resolved - Resolving as we no longer see any errors or alerts
Jan 15, 18:13 UTC
Investigating - We are receiving reports of some errors continuing to happen on logins. We are looking into this
Jan 15, 17:52 UTC
Resolved - This incident has been resolved.
Jan 15, 17:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 16:55 UTC
Investigating - A percentage of authentication transactions is failing to process correctly. The team is currently investigating the root cause. We'll keep you updated.
Jan 15, 16:42 UTC
Resolved - This incident has been resolved.
Jan 15, 17:42 UTC
Investigating - We are currently investigating this issue.
Jan 15, 17:25 UTC
Resolved - This incident has been resolved.
Jan 15, 17:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 16:55 UTC
Investigating - A percentage of authentication transactions is failing to process correctly. The team is currently investigating the root cause. We'll keep you updated.
Jan 15, 16:41 UTC
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018
Resolved - This incident has been resolved.
Jan 12, 14:13 UTC
Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Jan 12, 10:39 UTC
Resolved - This incident has been resolved.
Jan 12, 11:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 10:53 UTC
Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Jan 12, 10:39 UTC
Jan 11, 2018
Resolved - This incident has been resolved.
Jan 11, 12:02 UTC
Investigating - A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Jan 11, 11:43 UTC
Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.