All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Uptime over the past 90 days. View historical uptime.
Auth0 US (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-2 (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-3 (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-3 (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v3 Operational
Auth0 Europe (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] CDN (cdn.eu.auth0.com) Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 Australia (PROD) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
99.99 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] CDN (cdn.au.auth0.com) Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication ? Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API ? Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules (PREVIEW) ? Operational
[DEPRECATED] Search API v2 Operational
Auth0 Europe (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 Australia (PREVIEW) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
99.99 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 JP-1 (PROD) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
90 days ago
99.99 % uptime
Today
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
99.99 % uptime
Today
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Auth0 JP-1 (PREVIEW) Operational
90 days ago
99.98 % uptime
Today
User Authentication Operational
90 days ago
99.91 % uptime
Today
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
99.99 % uptime
Today
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Management Dashboard (manage.auth0.com) ? Operational
Other Operational
CDN (cdn.auth0.com) ? Operational
Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 4, 2021
[Maintenance] EU General Services Maintenance, March 4th between 03:00 and 03:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 03:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 4, 03:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 03:00 UTC
Scheduled - On March 4th, between 03:00 and 03:30 UTC, Auth0 will be performing general maintenance of our services located in the EU region.

We expect this maintenance window to be fully transparent for you. However, there is the slight chance for a service blip not exceeding 30 seconds to happen between 03:10 and 03:25 UTC. This operation will not incur any data loss or in session persistence issues. During the service blip, if it occurs, Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better. If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Feb 25, 03:18 UTC
Mar 3, 2021
SAML add-ons may not work correctly for some customers
Resolved - This incident has been resolved.
Mar 3, 23:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 23:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 21:16 UTC
Investigating - Some customers may experience issues with their SAML add-ons leading to a "username" mapping mismatch. We are investigating the issue and determining possible fixes.
Mar 3, 21:15 UTC
User Exports taking longer to be performed
Resolved - This incident has been resolved.
Mar 3, 21:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 20:02 UTC
Investigating - User Exports are taking longer to finish, and could time out as a result. Our Engineers are investigating the issue, and we will provide updates as we gather more information.
Mar 3, 19:49 UTC
Email notifications deliverability issues
Resolved - This incident has been resolved.
Mar 3, 19:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 19:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 19:45 UTC
Investigating - We have identified that some of our customers could be facing issues when delivering emails. Our Engineers are looking into it, and we will let you know as we have more information.
Mar 3, 19:38 UTC
Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
SMS deliverability issues
Resolved - This incident has been resolved.
Feb 26, 17:42 UTC
Update - Twilio has informed that they are no longer experiencing connection issues, but are working through their queue of SMS messages. We will provide you with more information as it becomes available from Twilio.
Feb 26, 16:06 UTC
Identified - We have identified that some of our customers could be facing issues when delivering SMS for Multi-Factor Authentication or Passwordless transactions. While Auth0 services are fully operational, this is related to issues currently affecting Twilio, which they are reporting on their Status Page (https://status.twilio.com). This could affect all Auth0 environments. We are closely monitoring the situation and will report back as we have more information. In the meantime, you could also attempt configuring a custom SMS provider (https://auth0.com/docs/mfa/configure-sms-voice-notifications-mfa).
Feb 26, 14:40 UTC
Feb 25, 2021
Elevated error rate in Auth0
Resolved - This incident has been resolved.
Feb 25, 19:35 UTC
Update - We are continuing to monitor for any further issues.
Feb 25, 18:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results. We can confirm this only affected services between 18:40 and 18:45 UTC.
Feb 25, 18:45 UTC
Investigating - We are experiencing elevated error rates in the AU region for Auth0. Our Engineers are currently investigating.
Feb 25, 18:40 UTC
[Maintenance] US-1 General Services Maintenance, February 25th between 11:15 and 11:45 UTC
Completed - The scheduled maintenance has been completed.
Feb 25, 12:15 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 25, 12:04 UTC
Update - We are performing a final extension of this window for an additional 15 minutes, now ending at 12:15 UTC.
Feb 25, 11:59 UTC
Update - We are extending this window for 15 more minutes, to give our times ample opportunities to verify the consistency of our operations. This is now scheduled to end at 12:00 UTC.
Feb 25, 11:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 11:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 17, 18:04 UTC
Update - We are pushing this maintenance window out by a week. This will now happen on February 25th, at the same time. Thank you for your understanding.
Feb 17, 18:03 UTC
Scheduled - On February 18th, between 11:15 and 11:45 UTC, Auth0 will be performing general maintenance of our services located in the US-1 region.

We expect this maintenance window to be fully transparent for you. However, there is the slight chance for a service blip not exceeding 30 seconds to happen between 11:25 and 11:40 UTC. This operation will not incur any data loss or in session persistence issues. During the service blip, if it occurs, Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better. If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Feb 8, 22:35 UTC
Increased errors in Auth0
Resolved - This incident has been resolved.
Feb 25, 04:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 25, 04:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 25, 04:06 UTC
Investigating - We are currently experiencing an increase in response times in Auth0, which can lead to some customers experiencing 5xx errors. While this is partially affecting authentication, this mostly affects our Management API v2. Our Engineering teams are working in order to identify this issue, and we will provide you with more information as the situation develops.
Feb 25, 03:33 UTC
[Maintenance] EU General Services Maintenance, February 25th between 03:00 and 03:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 25, 03:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:15 UTC
Scheduled - We are rescheduling this maintenance window to March 4th, at the same time (03:00 - 03:30 UTC). No actions have been taken in this environment during the originally scheduled time.
Feb 25, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:00 UTC
Update - We are pushing this maintenance window out by a week. This will now happen on February 25th, at the same time. Thank you for your understanding.
Feb 17, 18:02 UTC
Scheduled - On February 18th, between 03:00 and 03:30 UTC, Auth0 will be performing general maintenance of our services located in the EU region.

We expect this maintenance window to be fully transparent for you. However, there is the slight chance for a service blip not exceeding 30 seconds to happen between 03:10 and 03:25 UTC. This operation will not incur any data loss or in session persistence issues. During the service blip, if it occurs, Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better. If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Feb 8, 22:32 UTC
Feb 24, 2021
[Maintenance] AU General Services Maintenance, February 24th between 18:00 and 18:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 24, 18:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 24, 18:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 18:01 UTC
Update - We are pushing this maintenance window out by a week. This will now happen on February 24th, at the same time. Thank you for your understanding.
Feb 17, 18:00 UTC
Scheduled - On February 17th, between 18:00 and 18:30 UTC, Auth0 will be performing general maintenance of our services located in the AU region.

We expect this maintenance window to be fully transparent for you. However, there is the slight chance for a service blip not exceeding 30 seconds to happen between 18:10 and 18:25 UTC. This operation will not incur any data loss or in session persistence issues. During the service blip, if it occurs, Auth0 services might not be reachable through our Authentication API, Management API v2, or our Dashboard, but are expected to function normally before and after.

We do apologize for any inconvenience this may cause. We are performing this operation to improve our overall services’ reliability and quality to serve you better. If you have any questions, please, do not hesitate to reach out to us via our Support Center (support.auth0.com) or the Auth0 Community (community.auth0.com).
Feb 8, 22:29 UTC
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

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