All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 US-2 (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 Europe (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 US (PREVIEW) Operational
Authentication API (PREVIEW)   ? Operational
Authentication using Custom DB Connections & Rules (PREVIEW)   ? Operational
Management API   ? Operational
Email Delivery   Operational
Auth0 Europe (PREVIEW) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PREVIEW) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Management Dashboard (manage.auth0.com)   ? Operational
Web Site (auth0.com)   ? Operational
CDN (cdn.auth0.com)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2017

No incidents reported today.

Dec 14, 2017
Resolved - This incident has been resolved.
Dec 14, 18:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 14, 16:59 UTC
Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Dec 14, 16:41 UTC
Resolved - This incident has been resolved.
Dec 14, 16:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 14, 16:20 UTC
Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Dec 14, 16:19 UTC
Resolved - This incident has been resolved.
Dec 14, 01:42 UTC
Monitoring - An issue with our connector mesh caused some requests. We have fixed this and errors have stopped
Dec 14, 01:28 UTC
Investigating - We are currently investigating this issue.
Dec 14, 00:32 UTC
Dec 13, 2017
Resolved - This incident has been resolved.
Dec 13, 23:29 UTC
Monitoring - An incorrect certificate was causing the issue. We have fixed the issue and errors are no longer occurring
Dec 13, 23:10 UTC
Investigating - We are currently investigating this issue.
Dec 13, 22:58 UTC
Resolved - This incident has been resolved.
Dec 13, 18:15 UTC
Monitoring - The error rates have returned to normal. We will continue to monitor.
Dec 13, 17:48 UTC
Investigating - We are currently investigating this issue.
Dec 13, 17:29 UTC
Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Resolved - This incident has been resolved.
Dec 8, 16:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 16:28 UTC
Investigating - We are currently investigating this issue.
Dec 8, 16:25 UTC
Dec 7, 2017

No incidents reported.

Dec 6, 2017
Resolved - This incident has been resolved.
Dec 6, 04:11 UTC
Monitoring - We have deployed the fix for Custom Domains, and will continue to monitor for a time to make sure there are no further issues.
Dec 6, 03:26 UTC
Identified - We have identified an issue affecting our Authentication API for requests using the preview Custom Domains feature. Only requests using this feature are affected; other Authentication API requests are working as expected. We are working to deploy this fix as quickly as possible.
Dec 5, 23:49 UTC
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017
Resolved - This incident has been resolved.
Dec 1, 01:36 UTC
Update - Indexing has caught up and the search cluster has recovered. We will continue to monitor and investigate.
Dec 1, 01:00 UTC
Monitoring - We have mitigated the search cluster issue and the errors have stopped. There will be an indexing delay while the cluster recovers. We will continue to monitor and investigate.
Dec 1, 00:43 UTC
Investigating - A percentage of requests to the Search API are failing. This does not affect authentication transactions unless you are using the Search API via a Rule or as part of your login flow.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Dec 1, 00:21 UTC