Auth0 Status

All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational

Authentication API Operational

Authentication using Custom DB Connections & Rules Operational

Management API Operational

Email Delivery Operational

Custom Domains Operational

Multi Factor Authentication Operational

Search API v2 Operational

Search API v3 Operational

Auth0 US-2 (PROD) Operational

Authentication API Operational

Authentication using Custom DB Connections & Rules Operational

Management API Operational

Email Delivery Operational

Custom Domains Operational

Multi Factor Authentication Operational

Search API v2 Operational

Search API v3 Operational

Auth0 Europe (PROD) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

CDN (cdn.eu.auth0.com) Operational

Custom Domains Operational

Multi Factor Authentication Operational

Search API v2 Operational

Search API v3 Operational

Auth0 Australia (PROD) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

CDN (cdn.au.auth0.com) Operational

Custom Domains Operational

Multi Factor Authentication Operational

Search API v2 Operational

Search API v3 Operational

Auth0 US (PREVIEW) Operational

Authentication API (PREVIEW) Operational

Authentication using Custom DB Connections & Rules (PREVIEW) Operational

Management API Operational

Email Delivery Operational

Multi Factor Authentication Operational

Search API v2 Operational

Auth0 Europe (PREVIEW) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Multi Factor Authentication Operational

Search API v2 Operational

Search API v3 Operational

Auth0 Australia (PREVIEW) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Multi Factor Authentication Operational

Search API v2 Operational

Search API v3 Operational

Management Dashboard (manage.auth0.com) Operational

Web Site (auth0.com) Operational

CDN (cdn.auth0.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 24, 2019

No incidents reported today.

Jul 23, 2019

No incidents reported.

Jul 22, 2019

Service Center Service Interruption

Resolved - This incident has been resolved.
Jul 22, 18:25 UTC

Monitoring - Access to our Support Center has been restored for all customers. We are continuing to monitor to ensure that all issues have been resolved.
Jul 22, 17:22 UTC

Update - We are continuing to investigate this issue.
Jul 22, 14:58 UTC

Investigating - We have identified an issue in our Support Center that affects our customers' ability to access their support tickets. Our engineering team is currently working on resolving this.
Jul 22, 14:52 UTC

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

Increased response times for APIv2

Resolved - This incident has been resolved.
Jul 18, 20:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 19:56 UTC

Identified - We are currently experiencing issues where APIv2 responses are taking longer than expected. We have identified the issue, and the relevant teams are working to introduce a fix.
Jul 18, 19:35 UTC

Jul 17, 2019

Errors when creating users

Resolved - This incident has been resolved.
Jul 17, 22:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 22:22 UTC

Update - We are continuing to work on a fix for this issue.
Jul 17, 22:13 UTC

Update - We are continuing to work on a fix for this issue.
Jul 17, 21:03 UTC

Update - Issues are only presented in our POST /api/v2/users endpoint. Our /dbconnections/signup and Bulk Import endpoints are functioning normally.
Jul 17, 19:35 UTC

Identified - We have identified an issue when creating users, where customers will get an HTTP 400 error returned back. Our team is working on deploying a fix.
Jul 17, 19:06 UTC

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

Twitter service disruption producing failed authentication using the Twitter connection.

Resolved - Twitter is up for most people, more details https://status.twitterstat.us/
Jul 11, 22:46 UTC

Update - Twitter service disruption is producing failed authentication using the Twitter connection. More info on https://status.twitterstat.us/
Jul 11, 19:37 UTC

Update - Twitter service disruption is producing failed authentication using the Twitter connection. More info on https://status.twitterstat.us/
Jul 11, 19:35 UTC

Identified - Twitter service disruption is producing failed authentication using the Twitter connection. More info on https://status.twitterstat.us/
Jul 11, 19:33 UTC

[Feature Disruption] User Search API in US

Resolved - This incident has been resolved.
Jul 11, 11:44 UTC

Investigating - A percentage of requests to the Search API returning the wrong pagination values. This does not affect authentication transactions.

The Search API is a replica of the primary store. Generally, it is not a good practice to add this dependency as part of a critical flow of your system. We recommend using the Get Users by Email API instead (https://auth0.com/docs/api/management/v2#!/Users_By_Email/get_users_by_email) or Get User by ID to avoid using Search for a critical flow.
Jul 11, 10:49 UTC

Jul 10, 2019

[Self-Service] Issues when upgrading or updating your subscription

Resolved - This incident has been resolved.
Jul 10, 23:12 UTC

Identified - We are currently experiencing issues with self-service customers trying to upgrade or update their subscription, as our third-party provider is experiencing problems. We are awaiting a resolution from them, and will update you once we confirm this has been resolved.
Jul 10, 22:43 UTC