Auth0 Status

All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational

Authentication API Operational

Authentication using Custom DB Connections & Rules Operational

Management API Operational

Email Delivery Operational

Auth0 US-2 (PROD) Operational

Authentication API Operational

Authentication using Custom DB Connections & Rules Operational

Management API Operational

Email Delivery Operational

Auth0 Europe (PROD) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Auth0 Australia (PROD) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Auth0 US (PREVIEW) Operational

Authentication API (PREVIEW) Operational

Authentication using Custom DB Connections & Rules (PREVIEW) Operational

Management API Operational

Email Delivery Operational

Auth0 Europe (PREVIEW) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Auth0 Australia (PREVIEW) Operational

Authentication API Operational

Management API Operational

Custom DB Connections & Rules Operational

Email Delivery Operational

Management Dashboard (manage.auth0.com) Operational

Web Site (auth0.com) Operational

CDN (cdn.auth0.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2018

No incidents reported today.

Apr 24, 2018

[Feature Disruption] User Indexing Delays impacting Search API

Resolved - This incident has been resolved.
Apr 24, 21:29 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 21:11 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 24, 19:50 UTC

Investigating - Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Apr 24, 19:50 UTC

DNS Resolution issue

Resolved - This incident has been resolved.
Apr 24, 13:43 UTC

Identified - Our main DNS provider is experiencing issues using third party resolvers http://status.aws.amazon.com/
Apr 24, 12:57 UTC

Authz extension issues preventing logins for some tenants

Resolved - Issue has been resolved.
Apr 24, 06:13 UTC

Monitoring - A fix has been deployed and we're monitoring as it propagates through our clusters.
Apr 24, 04:23 UTC

Identified - Issue has been identified.
Apr 24, 03:38 UTC

Investigating - We are investigating an increase in errors associated with Authz exetnsions.
Apr 24, 02:52 UTC

Apr 23, 2018

[Feature Disruption] User Indexing Delays impacting Search API

Resolved - This incident has been resolved.
Apr 23, 20:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 20:20 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 23, 18:09 UTC

Apr 22, 2018

No incidents reported.

Apr 21, 2018

Spikes in Response Times for Management API in US

Resolved - Issue has been resolved.
Apr 21, 01:25 UTC

Monitoring - The index creation run successful. Response times went back to normal.
Apr 20, 22:23 UTC

Identified - The issue has been identified. We are running a migration that will apply a missing index that will reduce the response times on /api/v2/connections endpoint.
Apr 20, 22:00 UTC

Investigating - We were alerted of spikes in response times on the Management API.
Apr 20, 21:54 UTC

[Feature Disruption] Logs Search API in US

Resolved - Issue has been resolved.
Apr 21, 01:24 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 20, 21:06 UTC

Investigating - A percentage of requests to the Logs Search API are failing. This does not affect authentication transactions unless you are using the Logs Search API via a Rule or as part of your login flow.
Apr 20, 21:00 UTC

Apr 19, 2018

[Major] Elevated errors on logins

Resolved - This incident has been resolved.
Apr 19, 22:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 21:54 UTC

Identified - Issue has been identified and a correction is being deployed.
Apr 19, 21:07 UTC

Investigating - A percentage of authentication transactions is failing to process correctly. The team is currently investigating the root cause. We'll keep you updated.
Apr 19, 20:00 UTC

[Feature Disruption] User Indexing Delays impacting Search API

Resolved - This incident has been resolved.
Apr 19, 11:03 UTC

[Major] Elevated errors on logins

Resolved - This incident has been resolved.
Apr 19, 10:30 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 10:21 UTC

Investigating - A small percentage of authentication transactions is failing to process correctly. The team is currently investigating the root cause. We'll keep you updated.
Apr 19, 10:04 UTC

Apr 18, 2018

No incidents reported.

Apr 17, 2018

[Feature Disruption] Some operations in Auth0 Dashboard are failing for a reduced number of customers

Resolved - This incident has been resolved.
Apr 17, 23:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 20:24 UTC

Update - We detected a small number of failures on some request from Auth0 Dashboard, as a workaround we recommend using Auth0 Management API
Apr 17, 16:53 UTC

Investigating - We detected a small number of failures on some request from Auth0 Dashboard, as a workaround we recommend using Auth0 Management API
Apr 17, 16:52 UTC

[Feature Disruption] User Indexing Delays impacting Search API

Resolved - This incident has been resolved.
Apr 17, 20:57 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 17, 20:01 UTC

[US, EU, AU] Issues with Hooks when switching to Node 8

Resolved - This incident has been resolved.
Apr 17, 15:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 13:21 UTC

Identified - We are aware of the issue when switching between node versions for Extensibility where a “pre-user-registration” error may occur after going back to Node 4.
Apr 17, 11:47 UTC

Apr 16, 2018

[Feature Disruption] Management API

Resolved - This incident has been resolved.
Apr 16, 17:12 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 16:44 UTC

Investigating - We are investigating an unusual amount of failures in the Management API
Apr 16, 16:27 UTC

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

Management API issue.

Resolved - This incident has been resolved.
Apr 13, 22:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 21:47 UTC

Identified - Management API is not returning list of enabled clients for a Connection for some accounts.
Apr 13, 18:00 UTC

Apr 12, 2018

No incidents reported.

Apr 11, 2018

[US region] [Feature Disruption] User Indexing Delays impacting Search API

Resolved - This incident has been resolved.
Apr 11, 22:20 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 21:59 UTC

Identified - Our user index processing pipeline is running behind for a subset of our customers. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Apr 11, 14:55 UTC