All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Auth0 US (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 US-2 (PROD) Operational
Authentication API   Operational
Authentication using Custom DB Connections & Rules   Operational
Management API   Operational
Email Delivery   Operational
Auth0 Europe (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PROD) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 US (PREVIEW) Operational
Authentication API (PREVIEW)   ? Operational
Authentication using Custom DB Connections & Rules (PREVIEW)   ? Operational
Management API   ? Operational
Email Delivery   Operational
Auth0 Europe (PREVIEW) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Auth0 Australia (PREVIEW) Operational
Authentication API   Operational
Management API   Operational
Custom DB Connections & Rules   Operational
Email Delivery   Operational
Management Dashboard (manage.auth0.com)   ? Operational
Web Site (auth0.com)   ? Operational
CDN (cdn.auth0.com)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2017

No incidents reported today.

Oct 19, 2017
High error rates in user search in the US environment
Resolved - Indexing has caught up.
Oct 19, 20:25 UTC
Monitoring - Errors have subsided. Indexing catching up.
Oct 19, 20:15 UTC
Identified - Restarted cluster. Expect indexing delays.
Oct 19, 20:10 UTC
Investigating - We are experiencing high error rates for user search. Indexing will be stopped.
Oct 19, 20:05 UTC
Oct 18, 2017
Authentication API and Search API Issues due to AWS connectivity
Resolved - This incident has been resolved.
Oct 18, 23:24 UTC
Monitoring - Response team pointed DNS back to primary datacenter and will be monitoring over the next few hours in case the issue comes up again. All components are restored.
Oct 18, 21:54 UTC
Update - Connectivity issues in AWS seem to be resolved. Response team is switching back to primary DC to fully recover the services and will continue to monitor.
Oct 18, 21:45 UTC
Identified - Failover was successful. Logins and dashboard are working. Search API is not recovered yet.
Oct 18, 21:20 UTC
Update - We activated the failover region. Issue seems to be related to AWS connectivity issues https://status.aws.amazon.com/
Oct 18, 21:15 UTC
Investigating - We are seeing timeouts when processing authentication requests
Oct 18, 20:47 UTC
High error rates in user search in the US environment
Resolved - Indexing has been stabilized and errors are back to normal.
Oct 18, 15:22 UTC
Investigating - Indexing still falling behind. We are still investigating.
Oct 18, 14:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 14:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 14:02 UTC
Identified - Indexing is caught up and errors have subsided. We are still looking for the root cause.
Oct 18, 13:45 UTC
Investigating - We have identified another delay and we are investigating.
Oct 18, 13:19 UTC
High error rates in user search in the US environment
Resolved - Indexing has caught up. We will continue to monitor.
Oct 18, 13:11 UTC
Identified - We identified an indexing delay and we are investigating.
Oct 18, 13:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 12:56 UTC
Investigating - We are currently investigating this issue.
Oct 18, 12:51 UTC
Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Errors accessing Auth0 using Lock in EU
Postmortem - Read details
Oct 12, 20:23 UTC
Resolved - This was because of a incorrect configuration change. We are looking into why the error happened
Oct 11, 14:51 UTC
Spike in user search errors in the US environment
Resolved - This incident has been resolved.
Oct 11, 10:59 UTC
Investigating - We are currently investigating this issue.
Oct 11, 10:49 UTC
Oct 10, 2017

No incidents reported.

Oct 9, 2017
Errors in the user search endpoints in the EU region
Resolved - This incident has been resolved.
Oct 9, 12:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 12:40 UTC
Investigating - We are currently investigating this issue.
Oct 9, 12:34 UTC
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

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