All Systems Operational

About This Site

We continuously monitor the status of Auth0 and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Auth0 and do not see a notice posted, please contact us at https://support.auth0.com.

For historic uptime of the production cluster, check:
US
* Authentication API: http://uptime.auth0.com/2316766/history
* Authentication using Custom DB Connections & Rules: http://uptime.auth0.com/2316768/history
EU
* Authentication API: http://uptime.eu.auth0.com/2377379/history
* Authentication using Custom DB Connections & Rules: http://uptime.eu.auth0.com/2377380/history
AU
* Authentication API: http://uptime.au.auth0.com/2377370/history
* Authentication using Custom DB Connections & Rules: http://uptime.au.auth0.com/2377373/history

Uptime over the past 90 days. View historical uptime.
Auth0 US (PROD) Operational
90 days ago
99.96 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
99.89 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-2 (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-3 (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v3 Operational
Auth0 US-3 (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
[DEPRECATED] Authentication using Custom DB Connections & Rules Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v3 Operational
Auth0 Europe (PROD) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] CDN (cdn.eu.auth0.com) Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 Australia (PROD) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
99.99 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] CDN (cdn.au.auth0.com) Operational
[DEPRECATED] Custom Domains Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 US (PREVIEW) Operational
90 days ago
99.96 % uptime
Today
User Authentication ? Operational
Machine to Machine Authentication Operational
90 days ago
99.89 % uptime
Today
Multi-factor Authentication Operational
Management API ? Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Authentication using Custom DB Connections & Rules (PREVIEW) ? Operational
[DEPRECATED] Search API v2 Operational
Auth0 Europe (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 Australia (PREVIEW) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
Machine to Machine Authentication Operational
90 days ago
99.99 % uptime
Today
Multi-factor Authentication Operational
Management API Operational
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
Other Operational
90 days ago
100.0 % uptime
Today
[DEPRECATED] Custom DB Connections & Rules Operational
[DEPRECATED] Search API v2 Operational
[DEPRECATED] Search API v3 Operational
Auth0 JP-1 (PROD) Operational
90 days ago
99.99 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
90 days ago
99.99 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Auth0 JP-1 (PREVIEW) Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Machine to Machine Authentication Operational
90 days ago
100.0 % uptime
Today
Multi Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Tenant Logs Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Management Dashboard (manage.auth0.com) ? Operational
Other Operational
CDN (cdn.auth0.com) ? Operational
Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021
Increased errors in Auth0
Resolved - We have now restored the affected regions of @auth0 for US-1, Support Center, and the Auth0 Dashboard. The root cause has been identified and is related to specific queries that created resource contention and impacted database performance. We will also provide our customers with a detailed Root Cause Analysis (RCA) within the next 12 days or sooner. We sincerely apologize to all affected customers and will post additional follow-ups here.
Apr 20, 23:53 UTC
Update - We are continuing to closely watch performance in US-1.
Apr 20, 23:05 UTC
Monitoring - Based on the sustained performance for Auth0 US-1, Support Center, and the Auth0 Dashboard, we have now updated our status to monitoring. We are continuing to closely watch performance in US-1. We will now be moving to hourly updates.
Apr 20, 21:39 UTC
Update - We have now restored the affected regions of @auth0 for US-1, Support Center, and the management dashboard. Our User Search v3 service has been enabled and the data is catching up. We will update here once all data has been brought up to current.
Apr 20, 21:23 UTC
Update - We continue to see performance improvements. We are working to fully restore all services to customers in our US-1 region.
Apr 20, 20:52 UTC
Update - We continue to see additional customers that have moved to degraded performance. Our User Search v3 service is currently disabled, which can generate stale data when using `/api/v2/users` endpoints. Once the service is enabled again, all data will be brought up to current.
Apr 20, 20:38 UTC
Update - We continue to see customers that have moved to degraded performance. Systems are recovering and access to the Auth0 Dashboard has been restored. We are continuing to dedicate our full team's efforts on restoring services for all customers impacted by this incident.
Apr 20, 20:18 UTC
Update - We are seeing customers in US-1 Production moving to degraded performance. We are continuing with all efforts to fully restore services for all customers.
Apr 20, 20:05 UTC
Update - We are continuing to work on restoring services for our outage. We can communicate that users who are logged in are not impacted by this incident. We are executing all remediation steps for our incident protocol. Our entire technical and engineering teams are taking this as an all hands on deck situation to find resolution.
Apr 20, 19:44 UTC
Update - We are continuing to work on restoring services as quickly as possible. As soon as we have an ETA for the restoration of services, we will update our status.
Apr 20, 19:25 UTC
Update - We are continuing to work on restoring services as quickly as possible. We understand that this is causing a significant impact on your business.
Apr 20, 19:08 UTC
Update - We are continuing to work on restoring services as quickly as possible. We understand that this is causing a significant impact on your business.
Apr 20, 18:54 UTC
Update - We are continuing to investigate the root cause and resolution of the issue at hand.
Apr 20, 18:22 UTC
Update - We continue to look into the root cause of this particular issue. Our Engineers are taking this as an all hands on deck situation.
Apr 20, 18:06 UTC
Update - We have identified that this issue is coming from our database. However, we are still tracking down the root cause of the issue. We understand that this is an issue impacting the entirety of the environment, and the full Auth0 team is engaged in resolving this.
Apr 20, 17:50 UTC
Update - We are continuing to work on this incident and we are also looking into ways to reduce the impact this is generating. At this time, we are still unclear as to the root cause of the issue. We understand that this is causing a significant impact on your business, and we thank you for your patience. We are doing everything we can to restore service.
Apr 20, 17:31 UTC
Update - Our Engineers have identified some patterns in our databases that we believe could be related to this issue. We are attempting to leverage them to identify the issue
Apr 20, 17:14 UTC
Update - A set of our customer base has reported being unable to access our Support Center as a result of this issue. If you need to file a ticket, we have enabled a temporary support route, which can be accessed by emailing support-backup@auth0.com
Apr 20, 16:41 UTC
Update - We have received some reports of status.auth0.com being inaccessible by a small subset of customers. As a reminder, you can also follow the status updates on twitter.com/auth0status.
Apr 20, 16:20 UTC
Update - Our Engineers and on-call teams continue to investigate this set of issues.
Apr 20, 15:59 UTC
Investigating - We are currently experiencing an increased error rate in Auth0 services. Our Engineering team is investigating, and we will provide you with further updates as we have them.
Apr 20, 15:43 UTC
DUO MFA prompt failing to load
Resolved - The issue has been resolved.
Apr 20, 13:38 UTC
Monitoring - A rollback has been completed and we are monitoring the results
Apr 20, 13:10 UTC
Identified - The issue has been identified and a fix is being applied
Apr 20, 13:05 UTC
Apr 19, 2021
DUO MFA Prompt issue
Resolved - The rollback has been completed and DUO MFA is working again.
Apr 19, 14:16 UTC
Identified - The issue has been identified and a fix is being implemented
Apr 19, 13:23 UTC
Investigating - We are currently investigating an issue with DUO MFA Prompts
Apr 19, 13:16 UTC
Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Elevated latency in Authentication API
Resolved - This incident has been resolved.
Apr 13, 04:03 UTC
Monitoring - This has now been resolved and we are now monitoring the systems.
Apr 13, 01:50 UTC
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

← Incident History Powered by Statuspage