Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Jul 09, 2025 - 03:59 UTC
Monitoring
Our mitigation actions have now completed and error rates have subsided. Our Engineering team is continuing to monitor this issue and services are functioning as expected.
Posted Jul 09, 2025 - 03:51 UTC
Update
Our Engineering team is continuing to review and investigate this issue focusing on mitigation as quickly as possible. Our investigation efforts are still underway and we will be providing additional updates here in 20 minutes as our investigation progresses.
Posted Jul 09, 2025 - 03:32 UTC
Update
We are investigating a high error rate in the Auth0 Management API related to the logs endpoints. We will provide updates as we gather more information.
Posted Jul 09, 2025 - 03:09 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Jul 09, 2025 - 02:42 UTC
This incident affected: Auth0 Europe (PROD) (Management API).