Management Service Disruption on Multiple Public Cloud Environments

Incident Report for Auth0

Postmortem

A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/20260302_-_Management_Service_Disruption_on_Multiple_Public_Cloud_Environments.pdf

Posted Mar 12, 2026 - 01:25 UTC

Resolved

Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
Posted Feb 23, 2026 - 16:30 UTC

Update

Additional Public Cloud environments are seeing restoration of service. Our efforts towards full restoration is ongoing. We'll continue to provide updates as changes in status occur.
Posted Feb 23, 2026 - 15:30 UTC

Identified

Services have been restored for a subset of Public Cloud customers. Restoration efforts are ongoing for full recovery. We will continue to provide updates as our status changes.
Posted Feb 23, 2026 - 14:30 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Feb 20, 2026 - 21:00 UTC
This incident affected: Auth0 US (PROD) (Management API), Auth0 US-3 (PROD) (Management API), Auth0 US-4 (PROD) (Management API), and Auth0 US-5 (PROD) (Management API).