Increased Errors for Customers Using Mandril for Email Delivery

Incident Report for Auth0

Resolved

This incident has been resolved.

Posted Jun 27, 2020 - 01:46 UTC

Monitoring

We are not seeing any new errors from requests to Mandrill.

Posted Jun 27, 2020 - 01:28 UTC

Identified

We are seeing increased errors for customers that are using Mandrill for email delivery. The team has identified the issue.

Mandrill have acknowledged the issue on their service: https://twitter.com/mandrillapp/status/1276637896989200384

Posted Jun 26, 2020 - 22:35 UTC

This incident affected: Auth0 Australia (PROD) (Email Delivery).