Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
Posted Oct 14, 2026 - 05:32 UTC
Investigating
We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Oct 14, 2026 - 05:01 UTC
This incident affected: Auth0 US (PROD) (User Authentication, Machine to Machine Authentication), Auth0 US-3 (PROD) (User Authentication, Machine to Machine Authentication), Auth0 US-4 (PROD) (User Authentication, Machine to Machine Authentication), and Auth0 US-5 (PROD) (User Authentication, Machine to Machine Authentication).