The elevated errors observed in the affected space have subsided and authentication functionality has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Nov 09, 2025 - 20:38 UTC
Identified
We are observing elevated error rates rates in the Prod-EU-2 Public Cloud environment. Users may experience authentication issues. We are currently investigating the issue for root cause and will update when our status changes.
Posted Nov 09, 2025 - 20:09 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Nov 09, 2025 - 19:35 UTC
This incident affected: Auth0 EU-2 (PROD) (User Authentication, Machine to Machine Authentication).