After monitoring for an extended period, we confirmed that the issue has not re-occurred. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Feb 27, 2024 - 07:06 UTC
Identified
On February 27, 2024, we detected intermittent spikes in the AU-1 Public Cloud environment at these times: 04:21 to 04:25 UTC 05:49 to 05:53 UTC 07:04 to 07:06 UTC
Impacted users would have experienced 5xx errors when attempting to log in. There is no active impact, and no actions are required from our customers at this time.
Posted Feb 27, 2024 - 04:21 UTC
This incident affected: Auth0 Australia (PROD) (User Authentication).