High error rates in user search in the US environment

Incident Report for Auth0

Resolved

Indexing has caught up. We will continue to monitor.

Posted Oct 18, 2017 - 13:11 UTC

Identified

We identified an indexing delay and we are investigating.

Posted Oct 18, 2017 - 13:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2017 - 12:56 UTC

Investigating

We are currently investigating this issue.

Posted Oct 18, 2017 - 12:51 UTC

This incident affected: Auth0 US (PREVIEW) (Management API) and Auth0 US (PROD) (Management API).