The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Mar 01, 2025 - 21:00 UTC
Monitoring
We applied a fix for the issue and are monitoring the system.
Posted Mar 01, 2025 - 20:41 UTC
Investigating
We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Mar 01, 2025 - 20:21 UTC
This incident affected: Auth0 JP-1 (PROD) (Auth0 Dashboard), Auth0 US-4 (PROD) (Auth0 Dashboard), Auth0 UK-1 (PROD) (Auth0 Dashboard), Auth0 CA-1 (PROD) (Auth0 Dashboard), Auth0 EU-2 (PROD) (Auth0 Dashboard), Auth0 US-3 (PROD) (Auth0 Dashboard), Auth0 US (PROD) (Auth0 Dashboard), Auth0 Europe (PROD) (Auth0 Dashboard), and Auth0 Australia (PROD) (Auth0 Dashboard).