[Maintenance] Search v3 maintenance, July 28th, 00:00 - 01:30 UTC
Scheduled Maintenance Report for Auth0
Completed
The scheduled maintenance has been completed.
Posted Jul 28, 2020 - 01:30 UTC
Update
We are making one final extension to our maintenance window, to close at 01:30 UTC. We are finishing verifying the updates made to the environment.
Posted Jul 28, 2020 - 00:54 UTC
Update
Our maintenance window has extended, and we are expecting to finish at around 01:00 UTC. At this moment, tenants in the EU region should still be able query users through our Search v3, but might see stale results. We will continue to provide updates as we move forward.
Posted Jul 28, 2020 - 00:39 UTC
Update
Our maintenance window has extended, and we are expecting to finish at around 00:45 UTC. More updates will be provided as we continue to verify the details for this particular event.
Posted Jul 28, 2020 - 00:20 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2020 - 00:00 UTC
Scheduled
On July 28th at 00:00 UTC Auth0 will be performing maintenance on a datastore for our user search capability in the EU region. This should have no impact on the performance or availability of our user search endpoint, or the ability to search for users in the dashboard. It may however, result in indexing delays of up to 15 minutes.

Indexing delays occur between the time a user is updated and the time that change is reflected in our search results. In other words, search requests should respond without an issue, but the results themselves may lack some updates to users made during the migration period.

Authentication transactions will not be affected during this window.

This period should last approximately 30 minutes. After the maintenance period, search results will be caught up with all recent user changes.

We do apologize for any inconvenience this may cause. We are performing this operation to improve the reliability and quality of our search capability, in order to better serve you.
Posted Jul 22, 2020 - 18:27 UTC
This scheduled maintenance affected: Auth0 Europe (PREVIEW) (Search API v3) and Auth0 Europe (PROD) (Search API v3).