Tenant Logging Issue in AU-1 Public Cloud Environment

Incident Report for Auth0

Resolved

After monitoring the environment for stability, we have confirmed that logging is functioning successfully, remediating impact to users. We consider this issue resolved.
Posted Nov 08, 2025 - 03:19 UTC

Monitoring

We've performed a configuration change to the affected environment and are observing successful recovery in logging functionality. We are monitoring the environment to ensure stability.
Posted Nov 08, 2025 - 03:03 UTC

Update

We have narrowed down the issue to a potential configuration discrepancy, and we are currently in the process of remediating the issue. We will continue to update as our status changes.
Posted Nov 08, 2025 - 02:39 UTC

Update

We are continuing to investigate the issue with tenant log streaming functionality. An assessment of recent changes to the affected environment is being conducted to narrow down potential root cause. We will continue to update as our status changes or as we make progress in our investigation.
Posted Nov 08, 2025 - 02:26 UTC

Identified

We are investigating an issue occurring within the AU-1 Public Cloud environment that is impacting tenant logging functionality. We will continue to post updates as we progress in our investigation and as our status changes.
Posted Nov 08, 2025 - 02:13 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Nov 08, 2025 - 01:58 UTC
This incident affected: Auth0 Australia (PROD) (Tenant Logs).