Authentication Errors for Support Center

Incident Report for Auth0

Resolved

Support Center Services has been restored.
Posted Apr 11, 2025 - 00:15 UTC

Monitoring

We applied a fix for the issue and are monitoring the system.
Posted Apr 11, 2025 - 00:07 UTC

Investigating

We are investigating an issue with the Support Center that is preventing customers from logging in and managing support cases.
Posted Apr 10, 2025 - 23:07 UTC
This incident affected: Auth0 Europe (PROD) (Other), Auth0 US (PROD) (Other), Auth0 Australia (PROD) (Other), Auth0 US-3 (PROD) (Other), Auth0 JP-1 (PROD) (Other), Auth0 US-4 (PROD) (Other), Auth0 CA-1 (PROD) (Other), Auth0 EU-2 (PROD) (Other), and Auth0 US-5 (PROD) (Other).