Errors on Auth0 Dashboard

Incident Report for Auth0

Resolved

Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Sep 18, 2025 - 16:08 UTC

Monitoring

Our Engineering team has applied the necessary changes and we are now seeing recovery and monitoring this issue.
Posted Sep 18, 2025 - 15:17 UTC

Update

Our Engineering team has reviewed the change to fix this issue and we will confirm shortly once we are seeing improvement.
Posted Sep 18, 2025 - 15:14 UTC

Identified

Our Engineering team has identified the root cause of this issue and customers may notice errors when selecting the save button after making changes on the Auth0 Dashboard. We are working urgently applying necessary mitigation actions and we will provide another update here in approximately 30 minutes.
Posted Sep 18, 2025 - 14:56 UTC

Update

We are continuing to review errors from this issue and provide updates as our investigation progresses. We will provide more information here in approximately 15 minutes.
Posted Sep 18, 2025 - 14:47 UTC

Investigating

We are currently investigating an issue with Auth0 Dashboard. We will provide more information here shortly as our investigation progresses.
Posted Sep 18, 2025 - 14:39 UTC
This incident affected: Auth0 US-5 (PROD) (Auth0 Dashboard), Auth0 JP-1 (PROD) (Auth0 Dashboard), Auth0 US-4 (PROD) (Auth0 Dashboard), Auth0 UK-1 (PROD) (Auth0 Dashboard), Auth0 CA-1 (PROD) (Auth0 Dashboard), Auth0 EU-2 (PROD) (Auth0 Dashboard), Auth0 US-3 (PROD) (Auth0 Dashboard), Auth0 US (PROD) (Auth0 Dashboard), Auth0 Europe (PROD) (Auth0 Dashboard), and Auth0 Australia (PROD) (Auth0 Dashboard).