CDN Functionality Impacted by Third-Party Provider Outage

Incident Report for Auth0

Postmortem

A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/20260210_-_CDN_Functionality_Impacted_by_Global_Third-Party_Outage.pdf

Posted Feb 25, 2026 - 08:58 UTC

Resolved

Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Feb 11, 2026 - 04:50 UTC

Monitoring

We have determined that the issue has originated from one of our third-party providers. Users are impacted when attempting to load assets from our CDN resource. Our provider has applied the necessary changes to mitigate this issue and we are now seeing recovery and monitoring to ensure stability.
Posted Feb 11, 2026 - 03:25 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Feb 11, 2026 - 00:29 UTC
This incident affected: Auth0 Europe (PROD) (Other), Auth0 US (PROD) (Other), Auth0 Australia (PROD) (Other), Auth0 US-2 (PROD) (Other), Auth0 US-3 (PROD) (Other), Auth0 JP-1 (PROD) (Other), Auth0 US-4 (PROD) (Other), Auth0 UK-1 (PROD) (Other), Auth0 CA-1 (PROD) (Other), Auth0 EU-2 (PROD) (Other), and Auth0 US-5 (PROD) (Other).