Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Mar 20, 2025 - 21:58 UTC
Monitoring
We applied a fix for the issue and are monitoring the system. Services are now functioning as expected.
Posted Mar 20, 2025 - 21:55 UTC
Identified
We have identified a regression which we believe caused this issue. We are reviewing mitigation of this issue urgently.
Posted Mar 20, 2025 - 21:50 UTC
Investigating
We are currently investigating an issue for Auth0 dashboard where customers may be experiencing issues creating new tenants. Our Engineering team is reviewing this and we will advise as our investigation progresses.
Posted Mar 20, 2025 - 21:46 UTC
This incident affected: Auth0 JP-1 (PROD) (Auth0 Dashboard), Auth0 US-4 (PROD) (Auth0 Dashboard), Auth0 UK-1 (PROD) (Auth0 Dashboard), Auth0 CA-1 (PROD) (Auth0 Dashboard), Auth0 EU-2 (PROD) (Auth0 Dashboard), Auth0 US-3 (PROD) (Auth0 Dashboard), Auth0 US (PROD) (Auth0 Dashboard), Auth0 Europe (PROD) (Auth0 Dashboard), and Auth0 Australia (PROD) (Auth0 Dashboard).