We continue to see further resolution of errors and are continuing to monitor the triage steps taken by our service provider.
Posted Dec 06, 2023 - 17:16 UTC
Verifying
Our service provider is reporting that the issues appear to have subsided and are now monitoring to ensure the issue does not recur.
Posted Dec 06, 2023 - 16:37 UTC
Update
We are continuing to work with our service provider to triage these issues and monitoring for resolution. We will provide further details as soon as they are available.
Posted Dec 06, 2023 - 16:12 UTC
In progress
We are actively working with our provider to gauge impact and track their work to resolve. We will provide further updates s they become available.
Posted Dec 06, 2023 - 14:16 UTC
Scheduled
We are currently observing a degradation of service in our Support Center and impacted customers may not be able to open tickets at this time. We are working closely with our provider to understand the impact and track the resolution of the issue. We will provide further updates when they are available.
Posted Dec 06, 2023 - 14:12 UTC
This scheduled maintenance affected: Auth0 Europe (PROD) (Other), Auth0 Europe (PREVIEW) (Other), Auth0 US (PROD) (Other), Auth0 Australia (PROD) (Other), Auth0 Australia (PREVIEW) (Other), Auth0 US (PREVIEW) (Other), Auth0 US-3 (PROD) (Other), Auth0 US-3 (PREVIEW) (Other), Auth0 JP-1 (PROD) (Other), Auth0 JP-1 (PREVIEW) (Other), Auth0 EU-2 (PREVIEW) (Other), Auth0 US-4 (PROD) (Other), Auth0 US-4 (PREVIEW) (Other), Auth0 UK-1 (PROD) (Other), Auth0 UK-1 (PREVIEW) (Other), and Auth0 EU-2 (PROD) (Other).