Services are now restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Posted Dec 28, 2024 - 13:41 UTC
Identified
Our Engineering team has identified an issue that impacted our services in US-4 from approximately 13:20 to 13:41. This issue has automatically resolved now and we are retroactively reviewing impact to our customers.
Posted Dec 28, 2024 - 13:20 UTC
This incident affected: Auth0 US-4 (PROD) (User Authentication, Machine to Machine Authentication, Auth0 Dashboard).