Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
Posted Sep 16, 2026 - 03:55 UTC
Monitoring
The Auth0 Engineering team has applied the mitigation and observed the service is restoring. We're monitoring the environment to ensure stability.
Posted Sep 16, 2026 - 03:47 UTC
Update
We are continuing to investigate the issue and will provide further updates with changes in the incident status as our mitigation efforts progress.
Posted Sep 16, 2026 - 03:40 UTC
Investigating
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Posted Sep 16, 2026 - 03:06 UTC
This incident affected: Auth0 US-5 (PROD) (User Authentication, Machine to Machine Authentication).