Elevated errors on Authentication for EU and AU PREVIEW

Incident Report for Auth0

Resolved

This incident has been resolved.

Posted Nov 22, 2017 - 16:23 UTC

Monitoring

Rollback has been completed. Incident team will continue to monitor.

Posted Nov 22, 2017 - 16:17 UTC

Identified

We have identified the issue and we are rolling back to mitigate.

Posted Nov 22, 2017 - 15:58 UTC

This incident affected: Auth0 Europe (PREVIEW) (User Authentication, [DEPRECATED] Custom DB Connections & Rules) and Auth0 Australia (PREVIEW) (User Authentication, [DEPRECATED] Custom DB Connections & Rules).