[Feature Disruption] User Indexing Delays impacting Search API
Incident Report for Auth0
Resolved
Cluster remains in a stable condition, marking this incident as resolved.
Posted Mar 09, 2018 - 19:24 UTC
Monitoring
User indexing is up to date, we will be monitoring cluster activity
Posted Mar 09, 2018 - 18:22 UTC
Identified
We've identified the issue as unusually high activity in one of our endpoints. The source of this activity has been blocked, user indexing is catching up.
Posted Mar 09, 2018 - 14:34 UTC
Investigating
Our user index processing pipeline is running behind. Queries to the Search API will return stale results until the system is caught up. We will post an update with an ETA as soon as possible.
Posted Mar 09, 2018 - 14:08 UTC
This incident affected: Auth0 US (PREVIEW) (Management API) and Auth0 US (PROD) (Management API).