A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2021 - 23:12 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 03, 2021 - 21:16 UTC
Investigating
Some customers may experience issues with their SAML add-ons leading to a "username" mapping mismatch. We are investigating the issue and determining possible fixes.
Posted Mar 03, 2021 - 21:15 UTC
This incident affected: Auth0 US (PREVIEW) (User Authentication), Auth0 Europe (PREVIEW) (User Authentication), and Auth0 JP-1 (PREVIEW) (User Authentication).