Elevated error rate in Auth0

Incident Report for Auth0

Postmortem

We have now completed our full RCA. Please see here for the full details.

Posted Jun 29, 2021 - 21:22 UTC

Resolved

The situation should now be resolved.

Posted Jun 15, 2021 - 10:50 UTC

Identified

We have identified an elevated error rate in our EU environment.

Posted Jun 15, 2021 - 10:43 UTC

This incident affected: Auth0 Europe (PROD) (User Authentication, Management API) and Auth0 Europe (PREVIEW) (User Authentication, Management API).