Sporadic failures for the calls to well-known/jwks.json, /dbconnections/signup and /usernamepassword/login

Incident Report for Auth0

Resolved

This incident has been resolved.

Posted Oct 13, 2020 - 14:12 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 13, 2020 - 14:04 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 13, 2020 - 14:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2020 - 14:02 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 13, 2020 - 14:00 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 13, 2020 - 13:58 UTC

This incident affected: Auth0 Europe (PROD) (User Authentication).