Issues with our rate limit service affecting MFA with SMS
Incident Report for Auth0
Resolved
This incident has been resolved.
Posted Mar 17, 2020 - 08:42 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2020 - 08:36 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 17, 2020 - 08:31 UTC
Update
We are continuing to investigate this issue.
Posted Mar 17, 2020 - 08:26 UTC
Investigating
We are having issues with our rate limit service affecting MFA with SMS. We have identified the cause and working on a fix.
Posted Mar 17, 2020 - 08:14 UTC
This incident affected: Auth0 Europe (PROD) (Multi-factor Authentication) and Auth0 Australia (PROD) (Multi-factor Authentication).